serving state government to benefit the citizens of Montana
ABOUT US
WHO WE ARE AND WHAT WE DO
The Department of Administration (DOA) was originally established under the Office of the State Controller by Chapter 271, Session Laws of 1963, and was reestablished under the Executive Reorganization Act of 1971. DOA is committed to providing quality centralized services, specialized support and innovative solutions to state agencies, boards, and commissions. The current Governor appoints the Department Director who serves at the pleasure of the Governor.
DOA is a customer service organization. We provide essential enterprise services to Montana state agencies as well as to local governments. Our mission is serving state government by providing effective, efficient, and customer driven solutions to Benefit Montanans. We enable State agencies to meet their missions through the centralized services we provide. We also support initiatives that cultivate expertise and enhance cooperative partnerships across State government. Our vision is to transform the delivery and access of government services to benefit all Montana citizens.
MISSION
Serving state government by providing effective, efficient, and customer driven solutions to benefit Montanans.
VISION
Transform the delivery and access of government services to benefit all Montana citizens.
To fulfill our mission, DOA employs over 500 highly skilled employees with a wide variety of responsibilities. We have nine divisions that report to the Director's Office, plus six state agencies that are attached to us for administrative purposes.
WHAT WE DO
DOA provides a broad range of services and support state government and Montana citizens. Click on each division for more information about their responsibilities. We support initiatives that cultivate expertise and enhance cooperative partnerships across State government.
Department Divisions:
- Architecture and Engineering Division
- Banking and Financial Institutions Division
- General Services Division
- Health Care and Benefits Division
- Risk Management and Tort Defense Division
- State Financial Services Division
- State Human Resources Division
- State Information Technology Services Division
- State Procurement Services Division
Attached Agencies:
- Montana Lottery
- Montana Tax Appeal Board
- Montana Teachers' Retirement System
- Office of State Public Defender
- Public Employees' Retirement Administration
- State Compensation Insurance Fund
Boards, Commissions, and Councils:
- Board of County Printing
- Board of Examiners
- Burial Preservation Board
- Education and Workforce Data Governing Board
- Information Technology Board
- State Employee Group Benefits Advisory Council
Where does the Department of Administration provide its services?
Our main offices in Helena are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. We also have employees in Billings, and Miles City. The Director's Office is located on the Capitol Complex in Room 155 of the Mitchell Building at 125 N. Roberts Street in Helena. Click here to contact us or call (406) 444-2460.
Americans with Disabilities Act Public Notice
ANNUAL PLAN
The department is required to publish an annual plan each year on September 1. The plan includes: a description of the functions and divisions of the department including an overview of the department’s priorities; reflects the benefits and outcomes the department expects to achieve on behalf of the public or specific groups; and outlines performance measures for each initiative, including the preferred outcomes and outputs with respect to each initiative.
The department’s Annual Plan for fiscal year 2025 is available to download here.
OUR DIVISIONS
ARCHITECTURE & ENGINEERING DIVISION
The Architecture and Engineering Division manages renovation, large-deferred maintenance upgrades, and construction of state buildings. Its functions include overseeing the architect/engineer selection process; administering contracts with architects and engineers; advertising, bidding, awarding, and administering construction contracts; and formulating a long-range building plan for legislative consideration.
The division also manages implementation and grant management of all the ARPA and IIJA broadband projects through the ConnectMT Program.
CONTACT:
406-444-3104
doaaedivision@mt.gov
DIVISION OF BANKING & FINANCIAL INSTITUTIONS
The Division of Banking and Financial Institutions is responsible for the supervision, regulation, and examination of state-chartered banks, trust companies, savings and loans, credit unions, consumer loan and sales finance companies, deferred deposit lenders, escrow companies, mortgage brokers and loan originators, and mortgage lenders.
CONTACT:
406-841-2920
banking@mt.gov
mortgagelicensing@mt.gov
GENERAL SERVICES DIVISION
The General Services Division provides operational services to government agencies and the general public. These services include facilities management, central printing facility and mail distribution center, real property and leasing, and surplus property and recycling. The division also coordinates and manages events and functions on the Capitol grounds.
CONTACT:
406-444-3060
GSDServiceDesk@mt.gov
HEALTH CARE & BENEFITS DIVISION
The Health Care & Benefits Division manages the State of Montana Benefit Plan (State Plan) and provides Worker’s Compensation Insurance oversight within state government. The State Plan provides competitive, comprehensive benefits for state employees, retirees, legislators, and their families.
CONTACT:
(800) 287-8266, 406- 444-7462
benefitsquestions@mt.gov
RISK MANAGEMENT AND TORT DEFENSE DIVISION
The Risk Management & Tort Defense Division administers auto, aviation, liability, property, and specialty insurance programs. It also provides loss mitigation/risk consultation services, and evaluates, resolves, or adjudicates claims and lawsuits on behalf of state agencies, universities, boards, councils, and commissions.
CONTACT:
406-444-2421
STATE FINANCIAL SERVICES DIVISION
The State Financial Services Division provides various enterprise services to state agencies, citizens, businesses, and local governments. The division serves as the state treasury—preparing the state’s financial statements, performing treasury and central banking functions, and issuing all payments on behalf of the state. The division maintains enterprise systems for accounting, and budgeting, and administers the Montana Single Audit Act (local government financial reports and audits). Other division functions include enterprise procurement card program, State Social Security, statewide cost allocation, and federal cash management.
CONTACT:
Statewide Accounting & SABHRS
406-444-3092
Local Government Services
406-444-9101
State Procurement
406-444-2575
State Social Security Administration
406-444-4689
STATE HUMAN RESOURCES DIVISION
The State Human Resources Division provides state agencies with various human resources services, including workforce development, salary administration, policy development, workforce planning, employee relations guidance, payroll, and employee assistance programs. The division manages the SABHRS human capital management modules, recruitment and selection system, the performance review and goal setting system, and learning management system.
CONTACT:
406-444-3871
statehr@mt.gov
STATE INFORMATION TECHNOLOGY SERVICES DIVISION
The State Information Technology Services Division is responsible for delivering information technology services and planning, coordinating, implementing, operating, and controlling information resources throughout state government. Information services and resources include computing and storage systems, telecommunication, desktop office products and systems, internet and application systems and capabilities and enterprise security services.
CONTACT:
servicedesk@mt.gov
406-444-2000
STATE PROCUREMENT SERVICES DIVISION
The State Information Technology Services Division is responsible for delivering information technology services and planning, coordinating, implementing, operating, and controlling information resources throughout state government. Information services and resources include computing and storage systems, telecommunication, desktop office products and systems, internet and application systems and capabilities and enterprise security services.
CONTACT:
spsd@mt.gov
406-444-2575