DEPARTMENT OF ADMINISTRATION

serving state government to benefit the citizens of Montana

ABOUT US

WHO WE ARE AND WHAT WE DO

The Department of Administration (DOA) was originally established under the Office of the State Controller by Chapter 271, Session Laws of 1963, and was reestablished under the Executive Reorganization Act of 1971. DOA is committed to providing quality centralized services, specialized support and innovative solutions to state agencies, boards, and commissions. The current Governor appoints the Department Director who serves at the pleasure of the Governor.

DOA is a customer service organization. We provide essential enterprise services to Montana state agencies as well as to local governments. Our mission is serving state government by providing effective, efficient, and customer driven solutions to Benefit Montanans. We enable State agencies to meet their missions through the centralized services we provide. We also support initiatives that cultivate expertise and enhance cooperative partnerships across State government. Our vision is to transform the delivery and access of government services to benefit all Montana citizens.

With $561.6 million in annual operating costs and 551.95 full-time employees, DOA processes 3.6 million financial transactions and $25 billion in total cash transactions. We secure and maintain 1.4 million square feet of state owned space, and manage an additional 1.7 million square feet of leased. The agency also insures $6.5 billion in property, $640 million in fine art, and 6,500 vehicles, and manages over 151 active building projects and $302.6 million in capital appropriations.

MISSION

Serving state government by providing effective, efficient, and customer driven solutions to Benefit Montanans.

VISION

Transform the delivery and access of government services to benefit all Montana citizens.

VALUES

DOA EMBRACES the following core values:

  • Diversity and Inclusion
  • Innovation and Vision
  • Efficiency, Sustainability, Transparency

To fulfill our mission, DOA employs over 500 highly skilled employees with a wide variety of responsibilities. We have eight divisions that report to the Director's Office, plus six state agencies that are attached to us for administrative purposes.

WHAT WE DO

DOA provides a broad range of services and support state government and Montana citizens. Click on each division for more information about their responsibilities. We support initiatives that cultivate expertise and enhance cooperative partnerships across State government.

Department Divisions:

Attached Agencies:

Boards, Commissions, and Councils Allocated to the Department for Administrative Purposes:

  • Board of County Printing
  • Board of Examiners
  • Burial Preservation Board
  • Information Technology Board
  • Public Employees’ Retirement Board
  • State Banking Board
  • State Compensation Insurance Fund Board
  • State Tax Appeal Board
  • Statewide Interoperability Governing Board
  • Teachers’ Retirement Board
  • 9-1-1 Advisory Council
  • Capitol Complex Advisory Council
  • Electronic Government Advisory Council
  • Montana Land Information Advisory Council
  • State Employee Group Benefits Advisory Council
  • State Lottery Commission

When does the Department of Administration provide its services?

Twenty-four hours a day, seven days a week, DOA services are being used throughout Montana.

Where does the Department of Administration provide its services?

Our main offices in Helena are open Monday through Friday, from 8:00 a.m. to 5:00 p.m. We also have employees in Dillon, Billings, Missoula, Kalispell, Miles City, and Circle. The Director's Office is located on the Capitol Complex in Room 155 of the Mitchell Building at 125 N. Roberts Street in Helena. Click here to contact us or call (406) 444-2032.

Americans with Disabilities Act Public Notice

GOALS AND OBJECTIVE

OUR GOALS AND OBJECTIVES ARE STATUTORILY REQUIRED PER 17-7-111(3)(C), MCA

They are an essential element for our agency-wide success. Our goals are updated on a biennial basis every other odd numbered year and sent to the Legislature. Each division’s goals and objectives also help determine its budget requests. According to the statute, "The agency budget request must set forth... a statement of the agency mission and a statement of goals and objectives for each program of the agency. The goals and objectives must include, in a concise form, sufficient specific information and quantifiable information to enable the legislature to formulate an appropriations policy regarding the agency and its programs and to allow a determination, at some future date, on whether the agency has succeeded in attaining its goals and objectives."

DOA is required to submit goals and objectives to the Governor’s Office of Budget and Program Planning. DOA’s 2023 Biennium Goals & Objectives are available to download here.

Each division’s Goals & Objectives are contained in their division section.


OUR DIVISIONS

ARCHITECTURE & ENGINEERING DIVISION

The Architecture and Engineering Division manages remodeling and construction of state buildings. Its functions include overseeing the architect/engineer interview and selection process; planning both new and remodel projects; administering and coordinating plan reviews; negotiating and administering contracts with architects and engineers; advertising, bidding, awarding, and administering construction contracts; disbursing building construction payments; providing design services for small projects; and formulating a long-range building plan for legislative consideration each session.

CONTACT:
406-444-3104
doaaedivision@mt.gov

 

DIVISION OF BANKING & FINANCIAL INSTITUTIONS

The Division of Banking and Financial Institutions is responsible for the supervision, regulation, and examination of state-chartered banks, trust companies, savings and loans, credit unions, consumer loan and sales finance companies, deferred deposit lenders, escrow companies, mortgage brokers and loan originators, and mortgage lenders. The purpose of the supervisory function of banks and credit unions is to ensure these institutions are operating in a safe and sound manner. Non-depository financial institutions are examined for compliance with federal and state law. Supervision of financial institutions is accomplished through licensing and examinations conducted by division examiners.

CONTACT:
406-841-2920
banking@mt.gov
mortgagelicensing@mt.gov

 

GENERAL SERVICES DIVISION

The General Services Division is comprised of four components that provide operational services to government agencies as well as the general public.  Capitol Facilities Management provides operations, maintenance,  security, and project management services for over 40 State-owned buildings within a ten-mile radius of Helena, including the Capitol Complex. State Print & Mail is the State’s central printing facility and mail distribution center, and is responsible for the security and production of all State-produced transactional printing, such as tax statements, vehicle titles, and unemployment checks. Real Property & Leasing negotiates and manages leases for 1.7 million square feet of mixed use space across the state. Surplus Property & Recycling repurposes State and Federal property by making it available to cities, counties, tribal governments, and the general public. General Services also coordinates and manages events, functions, and demonstrations on the Capitol grounds. 

CONTACT:
406-444-3060
GSDServiceDesk@mt.gov

 

HEALTH CARE & BENEFITS DIVISION

The Health Care & Benefits Division manages the State of Montana Benefit Plan (State Plan).  The State Plan provides competitive, comprehensive benefits for state employees, retirees, legislators, and their families. Benefit programs include group medical, prescription drug, dental, vision, life, and long-term disability.  In addition, the division provides wellness programs/incentives and administers the State of Montana sick leave fund and direct grant program. HCBD also manages the Workers Compensation Management Bureau (WCMB) for the State of Montana. The Workers' Compensation Management Bureau works closely with you and your agency to help prevent injuries at work in the first place and to return injured workers to work as quickly as medically possible when injuries do happen. 

CONTACT:
(800) 287-8266, 406- 444-7462
benefitsquestions@mt.gov

 

RISK MANAGEMENT AND TORT DEFENSE DIVISION

The Risk Management & Tort Defense Division administers auto, aviation, liability, property, and specialty insurance programs, provides loss mitigation/risk consultation services, and evaluates, resolves, or adjudicates claims and lawsuits in behalf of state agencies, universities, boards, councils, and commissions.

CONTACT:
406-444-2421

 

STATE FINANCIAL SERVICES DIVISION

The State Financial Services Division performs many centralized functions and administers state and federal programs to state agencies, local government entities, and Montana citizens and businesses. The division consists of four bureaus – Statewide Accounting, State Procurement, SABHRS Financial Services Technology Bureau and Local Government Services. The Division prepares and publishes the state’s annual comprehensive financial report (CAFR), maintains a statewide accounting structure, performs central banking functions, and maintains accountability of all money and securities belonging to or held in trust by the state. The Division manages the state payment processes and state vendor file. The Division works with local governments (counties, cities & towns, school districts, and special districts) to support uniform financial accountability, and to assist the local governments in complying with their statutory, financial, and budgetary reporting requirements, including provisions of the Montana Single Audit Act. The State Social Security Administration is housed within Local Government Services and is responsible for administering Section 218 of the Social Security Act by providing education and outreach and insuring proper application of Social Security coverage to all state and local government employees. The Division also provides system support and maintenance of the state’s enterprise accounting, budgeting, and eProcurement systems as well as providing professional procurement services and oversight to all state agencies for the acquisition of goods and services as defined in the Montana Procurement Act (MCA Title 18-4). State Procurement establishes statewide contracts for commonly used goods, manages the state’s fuel and procurement card programs, and offers procurement/contract management training to state agencies.

CONTACT:
Statewide Accounting & SABHRS
406-444-3092
Local Government Services
406-444-9101
State Procurement
406-444-2575
State Social Security Administration
406-444-4689

 

STATE HUMAN RESOURCES DIVISION

The State Human Resources Division provides state agencies with a variety of human resources management services including professional development, salary administration, policy development, workforce planning, employee relations guidance, payroll, and the state government’s employee assistance program. The State Human Resources Division is the system owner of the SABHRS human capital management modules, the SOMRS recruitment and selection system, and Talent, the performance review and goal setting system.

CONTACT:
406-444-3871
statehr@mt.gov

 

STATE INFORMATION TECHNOLOGY SERVICES DIVISION

The State Information Technology Services Division is responsible for the delivery of information technology (IT) services and the planning, coordination, implementation, operation, and control of information resources throughout state government. Information services and resources include computing and storage systems, telecommunication, desktop office products and systems, Internet and application systems and capabilities, management of the statewide emergency 9-1-1 system, and enterprise security services. The division provides oversight for IT planning and policy development throughout the state, and coordination of agency information technology budget requests with the Governor’s Office of Budget and Program Planning. The Information Technology Managers Advisory Council consists of IT managers representing state agencies in the executive, legislative, and judicial branches, the university system, and local government. The council reviews enterprise IT issues; provides feedback regarding information management policies; reviews opportunities for the application of new information processing technology; and participates in statewide IT planning efforts.

CONTACT:
servicedesk@mt.gov
406-444-2000

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