Vendor Information

Recent State Plan Vendor Data Breaches

Conduent Data Breach (Blue Cross Blue Shield of Montana a.k.a. BCBSMT)

BCBSMT is the State Plan's Medical Plan third party administrator and currently processes medical claims for the State Plan. If you or your dependents were impacted, you will receive a letter in the mail from Conduent.

Healthcare Interactive Data Breach (Allegiance)

Allegiance was the State Plan's Medical Benefit third party administrator from 2016 - 2022. Allegiance used to process medical claims for the State Plan. If you or your dependents were impacted, you will receive a letter in the mail from HCIactive.

State Plan Vendor Contact Information
Name	Contact Information
	Health Care & Benefits Division Eligibility & General Questions Phone: (800) 287-8266 TTY (406) 444-1421 Fax: (406) 444-0080 Email: BenefitsQuestions@mt.gov Physical Address: 125 N. Roberts St. Room 275, Helena, MT Mailing Address: P.O. Box 200130, Helena, MT 59620-0130
	BlueCross BlueShield of Montana Medical Benefits, Claims, In Network Providers, etc. Phone: (888) 901-4989 TTY 711 Website: bcbsmt.com Mobile App: BCBSMT For more information visit our medical information page Life and Accident Insurance, Long-Term Disability Phone: (866) 739-4090 TTY 711 Website: bcbsmt.com/ancillary For Claims Related Questions, Contact HCBD For more information visit our life and accident insurance information page
	Delta Dental Dental Benefits, Claims, In Network Providers, etc. Phone: (866) 496-2370 Website:deltadentalins.com/stateofmontana Mobile App: Delta Dental For more information visit our dental information page
	Navitus Prescription Drug Coverage and Customer Service Phone: (866) 333-2757 Website: navitus.com Mobile App: Navitus Health Solutions (Unavailable for Medicare Retirees) Specialty Medication: Lumicera Health Services (855) 847-3553 Navitus Medicare Rx Medicare Retiree Prescription Drug Coverage and Customer Service Phone (866) 270-3877 Website: medicarerx.navitus.com Specialty Medication: Lumicera Health Services (855) 847-3553 For more information visit our prescription information page
	Montana Health Centers In-Person and Virtual Health Care and Wellness Phone: (855) 200-6822 Website: healthcenter.mt.gov Appointments: mypremisehealth.com Mobile App: MyPremiseHealth
	Vision Service Plan Vision Care Vision Benefits, Claims, In Network Providers, etc. Phone: (800) 877-7195 TTY (800) 428-4833 Email: vspcustomercare@vsp.com Website: montana.vspforme.com Mobile App: VSP Vision Care For more information visit our vision information page
	Employee Assistance Program Provided by GuidanceResources Phone (844) 506-5374 TTY: 711 Website: guidanceresources.com Mobile App: Guidance Now Web ID: MontanaEAP For more information visit the State of Montana Employee Assistance Program website
	Public Consulting Group Medicare Education and Enrollment Assistance Phone (800) 805-8329 Email: disability@pcgus.com For more information visit our alternative coverage information page
	ASIFlex Medical and Dependent Flexible Spending Accounts Phone: (800) 659-3035 Fax: (877) 879-9038 Website: asiflex.com Email: asi@asiflex.com Mobile App: ASIFlex Self Service For more information visit our flexible spending accounts page
	My Health Navigator Medication Therapy Management, Asthma, and Diabetes Programs Phone: (406) 780-8018 Website: myhealthnavigator.net Email: info@myhealthnavigator.net For more information visit our prescription information page