State Information Technology Services Division

Welcome to the State Information Technology Services Division

The State Information Technology Services Division (SITSD) serves as the backbone of Montana's IT infrastructure, delivering secure and innovative technology services essential for state operations.

Our mission is to provide unparalleled IT services to enable modern, innovative, secure, and accessible digital government experiences for Montana.

We are committed to transparency, trustworthiness, innovation, service, and teamwork, enhancing government efficiency through strategic use of technology.

Our Services

Why Accessibility Matters

In the vast and diverse landscape of Montana, digital accessibility is not just a legal requirement—it's a commitment to our values of inclusivity and equal opportunity. It allows all our citizens, regardless of ability or location, to fully participate in state services, access vital information, and engage in civic life. By prioritizing digital accessibility, we're not only complying with laws but also fostering a more connected, efficient, and inclusive Montana. This approach empowers all our residents to contribute to our state's growth and prosperity, truly embodying the spirit of the Treasure State.

Our Commitment to Digital Accessibility

The State of Montana is dedicated to ensuring that all citizens, regardless of ability, have equal access to digital information and services. The accessibility resource center aims to guide state agencies, web developers, and content creators in achieving and maintaining compliance with ADA Title II's digital accessibility requirements, including conformance with WCAG 2.1 Level AA for web content and mobile applications.

Accessibility Resource Center

Montana’s statewide cybersecurity resources help state agencies, local governments, businesses, and citizens know how to respond quickly and correctly when cyber incidents occur. Additional information on the Cybersecurity page directs users to detailed guidance, contact information, and online forms so they can report incidents or submit complaints through the appropriate channels.

Cybersecurity Page

Montana’s statewide IT services and support resources help state agencies, local governments, and employees access the tools and assistance they need to deliver secure and reliable services. Use the links in this section to connect directly to key service resources, including:

Governance

Background on State IT Strategic Plan

The State's Information Technology Strategic Plan serves as the voice of the Montana Information Technology Act (MITA), 2-17-523 MCA, and documents the strategies of the State Chief Information Officer (CIO). The plan is reviewed biennially to reflect new state IT goals and objectives. It provides a framework and guidance for the development of individual state agency IT plans. The strategic plan is grounded in the principles and values established by MITA.

Strategic Plans

The Montana Information Technology Act (MITA), section 2-17-505, MCA, requires all state agencies to develop and maintain an IT plan that establishes goals and objectives regarding the use of IT; identifies requested funding for major IT projects; and supports the broader goals identified in the state's IT plan.

To view individual agency plans by year, visit the Agency IT Plans page.

Agency IT Plans

The Information Technology Board was established through legislation in 2001.The board provides a forum to guide state agencies, the legislative branch, the judicial branch, and local governments in the development and deployment of intergovernmental information technology resources. The board also advises the Department of Administration on statewide information technology standards and policies, the state information technology strategic plan, major information technology budget requests, and rates and other charges for services established by the department.

Next Meeting

Date: Thursday, May  21, 2026
Time: 1:00 p.m. to 3:00 p.m.
Location: Zoom Meeting

Register for the meeting invitation

Additional Resources

The Enterprise IT Financial Workgroup (EITFW) was established as a standing workgroup of the Information Technology Board (ITB) to make recommendations regarding the financial impact of existing and proposed enterprise based IT solutions for the State of Montana.

Mission Statement: EITFW is a multi-agency advisory forum that will provide input on decisions impacting IT service offerings; including rate setting, utilization, and cost recovery.

  • Goal 1: Review and advise on IT services and their corresponding rates based on need, projected utilization, and estimate of full costs to provide service.
  • Goal 2: Review and advise on policies and procedures for the cost recovery of centralized IT services provided by SITSD.
  • Goal 3: Review and advise on guidelines for consistent recording of IT expenses using the IT account codes established in MOM Policy 316.
  • Goal 4: Collaborate with OBPP to maintain a framework for reporting statewide IT expenditures in Volume 10 of the Governor's Executive Budget.
  • Goal 5: Provides a forum for collaboration between SITSD and agencies to improve billing efficiency and transparency.

Resources