Course Recommendations
Course Recommendations
For more course recommendations, check out our listings in Talent.
- Building Connections & Engagement in Virtual Teams
- Coaching Virtually
- Communicating Across Cultures Virtually
- Hybrid Teams Building with Purpose
- Leading at a Distance
- Level Up Your Remote Team Experience
- Making Hybrid Teams Work
- Managing Skills for Remote Leaders
- Onboarding in the Hybrid/Remote Workplace
- Virtual & Hybrid Meeting Essentials
- Virtual Performance Reviews & Feedback
- Becoming a Great Conversationalist
- Building Rapport with Customers
- Creating Positive Conversations with Challenging Customers
- Customer Service Foundations
- Customer Service: Handling Abusive Customers
- Customer Service: Problem Solving and Troubleshooting
- De-Escalating Conversations for Customer Service
- Delivering Bad News to a Customer
- Empathy for Customer Service Professionals
- Customer Service: Motivating Your Team
- Listening to Customers
- Working with Difficult People
- Working with Upset Customers
- Writing Customer Service Emails
- How to Set Goals When Everything Feels Like a Priority>
- Developing Your Emotional Intelligence
- Adapting Leadership to Behavioral Styles
- Conflict Resolution for Beginners
- Collaborative Leadership
- Diversity Across Generations: Supporting Workplace Inclusion
- Skills-First Interviewing
- Managing Multiple Generations
- Foundations of Performance Management
- Performance Improvement Plans: A Leader’s Guide to Turning Things Around
- Improving Your Listening Skills
- Leading and Motivating People with Different Personalities
- Leading with a Growth Mindset
- Developing Leadership Presence
- The Upward Spiral of Compassion
- Essentials of Mindfulness and Compassion
- Cultivating Presence and Impact in a Live and Virtual World
- Communicating with Emotional Intelligence
- Developing Self-Awareness
- Leading and Working in Teams
- Motivate Remote Teams
- One-Minute Habits for Success
- Customer Service: Motivating Your Team
- Process Improvement Foundations
- Skills to Build Stronger Work Relations
- Building Trust
- Critical Thinking for Better Judgement and Decision Making
- Making Quick Decisions
- Coaching and Developing Employees
- Leadership Through Learning: Teaching Your Team How to Grow