Montana Health Centers

The Montana Health Centers, operated by Premise Health, offer primary and behavioral services as well as health coaches to help you on your journey to a healthier lifestyle.

Montana Health Center Mission Statement

The State of Montana Benefit Plan serves its members (employees, retirees, and legislators), and other participating public employers and their members, in providing Montana Health Centers that are focused on high-quality coordinated primary care to improve health outcomes and increase member access to cost-effective care within the State of Montana.

Benefits & Costs

Each employer group has slightly different benefits available at the Montana Health Centers. To learn more about your employer-specific benefit information including eligibility and cost for health center services, visit the Health Center Eligibility page.

Health Center Eligibility

The Montana Health Centers (operated by Premise Health) do not accept walk-in appointments.

You cannot be treated for a work-related injury or illness at the Montana Health Centers. 

Make an appointment by going to the My Premise Health patient portal, the My Premise Health app, or by calling (855) 200-6822.

Register for a My Premise Health Account 

1. Go to the My Premise Health patient portal or open the My Premise Health app.
2. Select “Sign Up Now.”
3. Follow the prompts to set up your account.

A covered spouse, domestic partner, or dependent 18 years or older must create their own account and make their own appointments.

Teen Accounts

If you cover a dependent under 18 years old on your plan, you must request access to their chart in order to make appointments for them. 

Review How it Works: Teen Access to My Premise Health

1. Log in to the My Premise Health patient portal or the My Premise Health app.
2. Select “Menu” in the top left-hand corner
3. Select “Request Minor Chart Access.”
4. Enter the requested information and select “Submit.”

It may take Premise Health up to one business day to set up the teen account.

Need Help?

Call (855) 200-6822 and schedule the appointment for your dependent. When you arrive for your appointment, request portal access for your dependent.

Schedule An Appointment

1. Log in to the My Premise Health patient portal or the My Premise Health app.
   
   • When you schedule an appointment, make sure you are logged into the appropriate account. A spouse, domestic partner, or dependent needs to have their own appointment under their own account.
   • If prompted, choose yourself or a dependent under 18 for which you have created a teen account.  See the Teen Accounts section for more information.
2. Select “Schedule an Appointment.”
3. Select the appointment option that works for you.
   • Health Screening: Select "Biometrics Screening."
     • Do not make an appointment on a provider's schedule.
   • Health Coaching: Select "Wellness Coaching," then choose the location that best fits your needs.
   • Premise Health Coaching Class: Select "Health Seminar."
     • For more instructions, see the Register for a Premise Health Coaching Class section. 
   • Flu vaccinations: Select "Flu Shot," then select the location that best fits your needs.
     • Do not make an appointment on a provider's schedule.
     • Flu and COVID vaccinations may be administered at the same time. 
   • COVID vaccinations: Select "COVID-19 Vaccine," then select the location that best fits your needs.
     • COVID and flu vaccinations may be administered at the same time.
4. Select the location where you wish to attend the appointment.
5. Select the provider, date, and time for your appointment. Use the field labeled "Search Criteria" to filter available options.
6. Review your appointment details, then select "Schedule."

Need Help?

Contact the Montana Health Center at (855) 200-6822 for help scheduling an appointment.

Register for a Premise Health Coaching Class

1. Go to the My Premise Health patient portal or open the My Premise Health app and sign in to your account if prompted.
2. Select “Schedule an Appointment.” 
3. Select “Health Seminar.”
4. Navigate to the presentation you wish to attend and select the time button.
   • If no time button appears, the class is full. Contact the Montana Health Center at (855) 200-6822 and ask if more spaces can be added.
5. In the field labeled "What is the most important thing you want addressed during this visit," enter what you hope to learn from the presentation.
6. Review your appointment details, then select “Schedule."

Joining Your Class

You will receive a link to join through MyChart on the My Premise Health patient portal.

Need Help?

Contact the Montana Health Center at (855) 200-6822 for help registering for an appointment.

Schedule a Virtual Primary Care Appointment

1. Log in to the My Premise Health patient portal or the My Premise Health app.
   
   • When you schedule an appointment, make sure you are logged into the appropriate account. A spouse, domestic partner, or dependent needs to have their own appointment under their own account.
   • If prompted, choose yourself or a dependent under 18 for which you have created a teen account.  See the Teen Accounts section for more information.
2. Select "Get Care Now.”
3. Enter your current location, then follow the prompts.
4. Review your appointment details, then select “Schedule."

Joining Your Virtual Appointment

You will receive a notification when a provider is available.

Need Help?

Call Virtual Primary Care at (833) 930-4530.

Schedule a Care Management Appointment

Call the Montana Health Center at (855) 200-6822 to request an appointment with a Care Manager. 

Prepare For Your Appointment 

• Bring a valid photo ID and your insurance card to your appointment.
• Plan to arrive 5 to 10 minutes before your appointment time to complete the check-in process.
• If you are running late, there is a 5-minute grace period for a 15-minute appointment and a 10-minute grace period for a 30+ minute appointment.

Cancel An Appointment

• Log in to the My Premise Health patient portal or the My Premise Health app.
• Select “View Details” next to the appointment you wish to cancel or reschedule.
• Follow the prompts to reschedule or cancel that appointment, as applicable.

Need Help?

Contact the Montana Health Center at (855) 200-6822 for help canceling or rescheduling your appointment.

General Information and Medical Questions

For general information and medical questions, call (855) 200-6822 or visit mypremisehealth.com, under "Need Help?" click "Contact Support."

Customer Service Related Questions or Comments

For customer service related questions or comments, email benefitsquestions@mt.gov. 

Montana Health Centers operated by Premise Health have five locations across the state. Learn more about each location on the Health Center Locations page.

Health Center Locations

Eligible members can view available low- or no-cost services based on their Health Plan on the Services page.

Services